Shipping InfoSHIPPING POLICY
|Country||Estimated Arrival||Shipping Cost|
|US East Coast||2-4 Business Days||$5.50+|
|US West Coast||3-6 Business Days||$5.50+|
|Canada||8-12 Business Days||$7.50+|
|United Kingdom||8-16 Business Days||$7.50+|
|Australia||16-24 Business Days||$7.50+|
|All Other Countries||20-30 Business Days||$7.50+|
Muddy Body guarantees the delivery of products to the address provided at the time of purchase. If the customer fails to provide the correct address at the time of purchase, Muddy Body will not be held liable or required to issue a refund for lost packages. Please make sure you enter the correct address before hitting 'submit'.
Muddy Body does not take responsibility for stolen packages once they have been marked "Delivered" by the post office carrier. You can check the status of your delivery via the tracking number provided in your confirmation shipping email. If your package is returned to us for various reasons, Muddy Body will contact you to set up a re-delivery. Additional shipping & handling costs may be applied.
There are multiple domestic shipping options available at checkout. Please note, as of 02/22/2017, the following shipping methods include insurance: DHL Global Mail (Insurance Included)- $6.50
Priority Mail (1-4 Business Days)- $8.50
If one of the above shipping methods has been selected and your package has been marked 'Delivered,' but you have yet to receive it, you must contact USPS to file a claim for a missing/lost package. Muddy Body is not responsible for contacting USPS and filing a claim online.
The recipient of the package must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees from the respective countries. All additional charges for customs clearance are the responsibility of the recipient, not Muddy Body. Since customs policies vary from country to country, please contact your local customs office for more information.
International packages marked 'Delivered' in the destination country could we waiting at customs to be picked up. Customs will notify you if additional fees are required.