Due to the nature of our products, we do not accept returns
- We do not accept returns on products that have been opened/used.
We would be happy to offer a replacement or a shop credit for certain circumstances.
Please send us an email at (email@example.com) with any concerns about your purchase.
If you receive your products damaged, please be sure to email firstname.lastname@example.org within 5 days of delivery.
If your Muddy accessory (brush, headwrap, etc.) breaks, we will provide a replacement if your order was placed within three months.
- Your satisfaction is our guarantee and we will do what we can to ensure that you are happy with your purchase.